If you want to request a refund for an auto-renewed subscription on Lawpath, the process generally requires following specific steps to ensure eligibility. Below are detailed guidelines for canceling your subscription and initiating a refund request.
1. General Refund Eligibility
To qualify for a refund, you must:
Cancel your subscription before the next billing date, this step is crucial to stop automatic renewals. You'll receive a notification by email 30 days ahead of your renewal date.
Complete the cancellation process via your Lawpath account settings. Refund requests submitted without prior cancellation may not be processed.
2. How to Cancel Your Subscription
Follow these steps to cancel your subscription and ensure eligibility for a refund:
Log in to your Lawpath account.
Navigate to the Plan & Subscriptions tab in your account settings.
Locate the active subscription you wish to cancel.
Open the options menu (e.g., the three-dot menu) and follow the on-screen instructions to complete the cancellation form.
Once completed, your subscription will show as 'Pending Cancellation', and you won't be charged during this time. You'll be notified once your plan is cancelled, generally within 24-48 hours.
3. Refund Request Review Process
After successfully canceling your subscription, if you believe that you're eligible for a refund, you'll need to send an email to our Billing Team at [email protected].
Your refund request will be reviewed.
The team will assess your request in accordance with Lawpath’s refund policy to determine eligibility.
You will be notified of the outcome of your refund request once the review process is completed.
4. Additional Notes
Immediate revocation of account access may occur upon the approval of your refund request. Be sure to download or save any required account data before initiating this process.
Refunds are subject to company policies and cannot be guaranteed in all cases.
Related Topics
Managing subscriptions on Lawpath
Understanding Lawpath’s billing and refund policies
By following these steps and ensuring all necessary actions are completed, you can effectively initiate a refund request for your auto-renewed subscription on Lawpath.