Our support team is available Monday to Friday during business hours. On public holidays and long weekends, live support is unavailable, but there are still plenty of ways to get help.
2026 Public Holidays
1 January, New Year's Day
26 January, Australia Day
3 April, Good Friday
4 April, Easter Saturday
6 April, Easter Monday
25 April, ANZAC Day
8 June, King's Birthday
5 October, Labour Day
25 December, Christmas Day
26 December, Boxing Day
Note: Live support may also be unavailable on additional NSW public holidays or team closure days. We'll update this article when that's the case.
In the meantime, here are five ways to get help:
🤖 Use Fin, our AI support chatbot by starting a new chat. Fin can answer most common questions instantly, any time of day.
🧠 Use Lawpath Atlas AI by logging in to your account. Atlas can help you navigate the platform, find documents, and get answers to legal questions.
✉️ Send us an email at [email protected] and one of our team members will get back to you within 24 hours on the next business day.
🔗 Browse the Help Centre for step-by-step guides across all areas of the Lawpath platform.
🔗 Visit our FAQs for answers to the most common questions about your account, billing, and our services.